1. Information We Collect
We may collect information that you provide directly to us, information collected automatically through your use of our services, and information from third-party sources where permitted.
Information you provide: This may include your name, email address, phone number, billing details, account credentials, and any other information you submit through forms, registration, or correspondence with us.
Information collected automatically: When you access our website or platform, we may automatically collect technical data such as your IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and timestamps, typically through log files and cookies.
2. How We Use Information
We use the information we collect for purposes including, but not limited to:
- Providing, operating, and maintaining our website and analytical tools;
- Creating and managing user accounts;
- Responding to inquiries, support requests, and communications;
- Improving, personalizing, and expanding our services;
- Monitoring usage patterns and analyzing trends;
- Detecting, preventing, and addressing technical issues, fraud, or unauthorized activity;
- Complying with applicable legal obligations.
3. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyze how our services are used. Cookies are small data files stored on your device. You can configure your browser to refuse cookies or alert you when cookies are being sent, though some parts of our services may not function properly without them.
We may also use analytics tools provided by third parties to help us understand aggregate usage patterns. These providers may set their own cookies subject to their respective privacy policies.
4. How We Share Information
We do not sell personal information. We may share information in the following limited circumstances:
- With service providers who perform functions on our behalf, such as hosting, payment processing, and analytics, under confidentiality obligations;
- To comply with legal obligations, court orders, or governmental requests;
- To protect the rights, property, or safety of Pesagenix, our users, or the public;
- In connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality arrangements.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of information.
7. Your Rights & Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information, subject to legal exceptions;
- Object to or restrict certain processing activities;
- Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.
8. International Data Transfers
Your information may be transferred to, stored in, and processed in countries other than the one in which you reside. Where such transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, consistent with applicable data protection requirements.
9. Children's Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will post any updates on this page along with a revised "Last updated" date. Continued use of our services after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via our Contact page.